All Stores
Retail Stores
theory americana
Address
2062 Northern Blvd
New York,
Manhasset
11030
Hours
Monday - Sunday 10:00AM-6:00PM
theory brentwood
Address
13038 San Vincente Blvd
California,
Brentwood
90049
Hours
Monday - Saturday 11:00AM-6:00PM
Sunday 12AM-5:00PM
Sunday 12AM-5:00PM
theory brookfield
Address
230 Vesey Street, Unit #113
New York,
New York
10281
Hours
Monday - Saturday 10:00AM-8:00PM
Sunday 12:00PM-6:00PM
Sunday 12:00PM-6:00PM
theory buckhead
Address
3023 Bolling Way NE Suite G115
Georgia,
Atlanta
30305
Hours
Monday - Saturday 11:00AM-6:00PM
Sunday 12:00AM-5:00PM
Sunday 12:00AM-5:00PM
theory flatiron
Address
137 5th Avenue
New York,
New York
10010
Hours
Monday - Saturday 11:00AM-7:00PM
Sunday 12:00PM-6:00PM
Sunday 12:00PM-6:00PM
theory geary st
Address
55 Geary Street
California,
San Francisco
94108
Hours
Monday - Saturday 11:00AM-6:00PM
Sunday 12:00PM-5:00PM
Sunday 12:00PM-5:00PM
theory greenwich
Address
396 Greenwich Ave
Connecticut,
Greenwich
06830
Hours
Monday-Saturday 10:00AM-6:00PM
Sunday 12:00PM-5:00PM
Sunday 12:00PM-5:00PM
theory hudson yards
Address
20 Hudson Yards, Suite #128A
New York,
New York
10001
Hours
Monday - Saturday 10:00AM-8:00PM
Sunday 11:00AM-7:00PM
Sunday 11:00AM-7:00PM
theory meatpacking
Address
40 Gansevoort Street
New York,
New York
10014
Hours
Monday-Saturday 11:00AM-7:00PM
Sunday 11:00PM-6:00PM
Sunday 11:00PM-6:00PM
theory palm beach
Address
340 Royal Poinciana Way, Suite #M310
Florida,
Palm Beach
33480
Hours
Monday - Saturday 10:00AM-6:00PM
Sunday 11:00AM-5:00PM
Sunday 11:00AM-5:00PM
theory soho
Address
47 Greene St
New York,
New York
10013
Hours
Monday - Saturday 11:00AM-7:00PM
Sunday 12:00PM-6:00PM
Sunday 12:00PM-6:00PM
theory walnut st
Address
1616 Walnut Street
Pennsylvania,
Philadelphia
19103
Hours
Monday - Saturday 10:00AM-6:00PM
Sunday 12:00PM-5:00PM
Sunday 12:00PM-5:00PM
theory westport
Address
87 Main Street
Connecticut,
Westport
06880
Hours
Monday - Saturday 10:00AM-6:00PM
Sunday 12:00PM-5:00PM
Sunday 12:00PM-5:00PM
Outlet Stores
theory cabazon men
Address
48650 Seminole Dr, Suite #1106
California,
Cabazon
92230
Hours
Monday-Saturday 10:00AM-9:00PM
Sunday 10:00AM-8:00PM
Sunday 10:00AM-8:00PM
theory cabazon women
Address
48650 Seminole Dr, Suite #170
California,
Cabazon
92230
Hours
Monday-Saturday 10:00AM-9:00PM
Sunday 10:00AM-8:00PM
Sunday 10:00AM-8:00PM
theory camarillo men
Address
850 E. Ventura Blvd, Space #718
California,
Camarillo
93010
Hours
Monday - Sunday 10:00AM-8:00PM
theory camarillo women
Address
850 E Ventura Blvd, Space #728
California,
Camarillo
93010
Hours
Monday - Sunday 10:00AM-8:00PM
theory carlsbad
Address
5600 Paseo Del Norte, Space #A110
California,
Carlsbad
92008
Hours
Monday - Thursday 10:00AM-7:00PM
Friday - Saturday 10:00AM-8:00PM
Sunday 11:00AM-7:00PM
Friday - Saturday 10:00AM-8:00PM
Sunday 11:00AM-7:00PM
theory clarksburg
Address
22705 Clarksburg Rd, Suite #416
Maryland,
Clarksburg
20871
Hours
Monday - Saturday 11:00AM-7:00PM
Sunday 11:00AM-6:00PM
Sunday 11:00AM-6:00PM
theory houston
Address
29300 Hempstead Road, Suite #1127
Texas,
Cypress
77433
Hours
Monday - Thursday 10:00AM-8:00PM
Friday & Saturday 10:00AM-9:00PM
Sunday 11:00AM-7:00PM
Friday & Saturday 10:00AM-9:00PM
Sunday 11:00AM-7:00PM
theory jersey shore
Address
1 Premium Outlet Blvd, Space #763
New Jersey,
Tinton Falls
07753
Hours
Monday - Friday: 10:00am - 8:00pm
Saturday: 10:00am - 9:00pm
Sunday: 10:00am - 7:00pm
theory las vegas
Address
555 South Grand Central Parkway
Nevada,
Las Vegas
89106
Hours
Monday-Saturday 10:00AM-8:00PM
Sunday 10:00AM-7:00PM
Sunday 10:00AM-7:00PM
theory leesburg
Address
241 Fort Evans Rd, Unit #865
Virginia,
Leesburg
20176
Hours
Monday - Saturday 10:00AM-9:00PM
Sunday 10:00AM-7:00PM
Sunday 10:00AM-7:00PM
theory livermore
Address
2724 Livermore Outlets Drive
California,
Livermore
94551
Hours
Monday - Saturday 10:00AM-8:00PM
Sunday 10:00PM-7PM
Sunday 10:00PM-7PM
theory manchester
Address
65 Depot Street
Vermont,
Manchester Center
05255
Hours
Monday - Saturday 10:00AM-6:00PM
Sunday 10:00AM-5:00PM
Sunday 10:00AM-5:00PM
theory merrimack
Address
80 Premium Outlets Blvd, Suite #255
New Hampshire,
Merrimack
03054
Hours
Monday - Saturday 10AM-6:00PM
Sunday 11:00AM-6:00PM
Sunday 11:00AM-6:00PM
theory national harbor
Address
6800 Oxon Hill Road, Suite #838
Maryland,
National Harbor
20745
Hours
Monday - Saturday 10:00AM-9:00PM
Sunday 11:00AM-7:00PM
Sunday 11:00AM-7:00PM
theory orlando
Address
8200 Vineland Ave, Space #0323
Florida,
Orlando
32821
Hours
Monday - Saturday 10:00AM-9:00PM
Sunday 11:00AM-7:00PM
Sunday 11:00AM-7:00PM
theory philadelphia
Address
18 West Lightcap Road, Suite #1245
Pennsylvania,
Limerick
19464
Hours
Monday - Thursday 10:00AM-8:00PM
Friday & Saturday 10:00AM-9:00PM
Sunday 10:00AM-7:00PM
Friday & Saturday 10:00AM-9:00PM
Sunday 10:00AM-7:00PM
theory riverhead
Address
200 Tanger Mall Drive, Suite #814
New York,
Riverhead
11901
Hours
Monday - Saturday 10:00AM-8:00PM
Sunday 10:00AM-7:00PM
theory rosemont
Address
5220 Fashion Outlets Way, Suite #2133
Illinois,
Rosemont
60018
Hours
Monday - Saturday 10:00AM-8:00PM
Sunday 10:00PM-7:00PM
Sunday 10:00PM-7:00PM
theory sawgrass men
Address
1800 Sawgrass Mills Circle, Space #2650
Florida,
Sunrise
33323
Hours
Monday - Saturday 10:00AM-9:00PM
Sunday 11:00AM-8:00PM
Sunday 11:00AM-8:00PM
theory sawgrass women
Address
12801 West Sunrise Blvd, Space #2620
Florida,
Sunrise
33323
Hours
Monday - Saturday 10:00AM-9:00PM
Sunday 11:00AM-8:00PM
Sunday 11:00AM-8:00PM
theory seattle
Address
10600 Quil Ceda Boulevard, Suite #1006
Washington,
Tulalip
98271
Hours
Monday - Thursday 10:00AM-7:00PM
Friday & Saturday 10:00AM - 8PM
Sunday 10:00AM-7:00PM
Friday & Saturday 10:00AM - 8PM
Sunday 10:00AM-7:00PM
theory woodbury men
Address
544 Derby Lane
New York,
Central Valley
10917
Hours
Monday-Sunday 10:00AM-9:00PM
theory woodbury women
Address
912 Adirondack Way
New York,
Central Valley
10917
Hours
Monday-Sunday 10:00AM-9:00PM
theory wrentham
Address
1 Premium Outlet Blvd
Massachusetts,
Wrentham
02093
Hours
Monday - Thursday 10:00AM-6:00PM
Friday & Saturday 10:00AM-8:00PM
Sunday 10:00AM-6:00PM
Friday & Saturday 10:00AM-8:00PM
Sunday 10:00AM-6:00PM
Frequently Asked Questions
Can I cancel my order?
If placed during Monday-Friday for Theory’s business hours of 9am – 6pm (GMT+8) we can attempt to cancel domestic orders within 1 hour. please contact Client Services team by email us at customerservicehk@theory.com
We do not guarantee the cancellation of any order.
Please note—we are unable to cancel international orders.
We do not guarantee the cancellation of any order.
Please note—we are unable to cancel international orders.
Can I change my order?
Once an order is placed, we are unable to modify or change address. If within policy, we can attempt cancellation (see above). Please note—we do not guarantee the modification of any order. All purchases should be reviewed carefully before being submitted.
How do I return an item purchased on tw.Theory.com?
Please contact Client Services team by email us at customerservicehk@theory.com for tw.Theory.com orders. tw.Theory.com merchandise cannot be returned to any Theory retail store locations.
What is the return policy for tw.Theory.com?
tw.Theory.com will accept return merchandise in its original and unused condition, provided that all tags are attached and accompanied within 7 days of receipt. Merchandise purchased at tw.Theory.com at a discount or labeled as Final Sale, may not be returned or exchanged. Please allow 7 business days for shipping transit time.
Does Theory.com price adjust?
We do not offer a price adjustment on items previously purchased from tw.theory.com.
What are Theory's shipping rates and delivery times?
Shipping Method | Shipping Charge | Order Processing | Estimated Delivery |
---|---|---|---|
DHL | Free (Singapore, Taiwan, Australia Only) | Orders placed today will be processed within 3-5 business days due to high volume. | Delivery occurs 3 to 10 business days after processing. |
*Delivery times go into effect the business day after you place an order.
YOU SHOULD ALSO BE AWARE THAT...During sale periods and promotions the delivery time may be longer than normal.
When your order leaves our warehouses, after order confirmation once billing and credit information have been authorized and verified, we will send you an e-mail.
Please note that all orders are subject to verification.
What forms of payment do you accept?
We accept American Express, Master Card , Union Pay, Paypal and Visa.
How do I check the status of my order?
You can check the status of your Theory.com order at any time in My Account by signing into your account or directly in Order Status. In this case, you will have to enter your order number, billing zip code and email address.
Please note that it may take up to 48 hours after the package leaves our warehouse for the tracking information to appear in the shipment tracking system.
For international orders, please click here.
Please note that it may take up to 48 hours after the package leaves our warehouse for the tracking information to appear in the shipment tracking system.
For international orders, please click here.
What if I have a problem with my Theory product?
If you have a problem with your product, please contact Client Service team by email at customerservicehk@theory.com.
What If I still have not received my order?
If your purchase has not arrived by the delivery date, check your e-mail as it is likely that you have received an e-mail informing you that the order has left our warehouse.
You can check the status of your tw.Theory.com order at any time in My Account by signing into your account or directly in Order Status. In this case, you will have to enter your order number, billing zip code and email address.
Please note that during sale periods and promotions, delivery dates may be longer.
For international orders, please click here.
You can check the status of your tw.Theory.com order at any time in My Account by signing into your account or directly in Order Status. In this case, you will have to enter your order number, billing zip code and email address.
Please note that during sale periods and promotions, delivery dates may be longer.
For international orders, please click here.
I have not received all the items in my order.
Check your e-mail to see whether we have sent you an e-mail informing you that one of the items in your order is not available. In this case, we will refund you the corresponding amount for this item and the delivery expenses via the same payment used for the purchase.
If you have not received any e-mail and your purchase did not have various deliveries, please contact Client Service by email at customerservicehk@theory.com.
If you have not received any e-mail and your purchase did not have various deliveries, please contact Client Service by email at customerservicehk@theory.com.
The items received are incorrect or are defective.
If you have received an item which is defective or different to the one purchased, we will issue a refund for the defective/incorrect item(s) as soon as we receive them at our warehouse and inspect the condition of the garments. Restrictions may apply. Please contact Client Service by email at customerservicehk@theory.com.